Terms & Conditions
Artha Sankalpa (AskPa)
By using the AskPa billing software, you agree to the following terms. Please read them carefully before accessing or using our platform.
Services Provided
AskPa provides a software-as-a-service (SaaS) platform for restaurant billing, inventory management, and sales reporting. We reserve the right to update features or modify the interface to improve performance.
User Accounts and Security
You must be a legally registered business entity or a person capable of forming a binding contract under the Indian Contract Act, 1872.
You are responsible for maintaining the confidentiality of your login credentials. Any activity under your account is your sole responsibility.
Payment and Subscriptions
Subscription fees are billed in advance (monthly or annually).
All fees are exclusive of GST, which will be charged as per applicable Indian tax laws.
Failure to pay subscription fees may lead to temporary suspension or permanent termination of access to the software.
Data Ownership and Compliance
You retain ownership of all menu data, transaction records, and customer information uploaded to AskPa.
You grant AskPa a limited license to host and process this data solely to provide the services.
You agree to comply with all local laws, including the Digital Personal Data Protection (DPDP) Act, 2023, regarding your customers' data.
Prohibited Uses
You shall not:
- Reverse engineer, decompile, or attempt to extract the source code of AskPa.
- Use the software for any illegal or unauthorized purpose.
- Upload malicious software or viruses to the platform.
Limitation of Liability
AskPa is provided "as is." While we strive for 99.9% uptime, we are not liable for any loss of business, profits, or data resulting from:
- Server downtime or technical glitches.
- Incorrect data entry by the Merchant or their staff.
- Internet connectivity issues at the Merchant's premises.
Refund and Cancellation Policy
You may cancel your AskPa subscription at any time through your dashboard or by emailing our support team. Cancellation will take effect at the end of the current billing cycle.
Refund Eligibility
No refunds are offered for monthly subscriptions. Access continues until the end of the paid period.
Pro-rated refund available if cancelled within the first 7 days of purchase, minus a 10% admin fee. No refunds after 7 days.
One-time implementation or hardware setup fees (if applicable) are strictly non-refundable.
In the rare event the software is unusable due to a major system-wide failure on our end for more than 48 consecutive hours, we may, at our discretion, provide a credit note or an extension of your subscription period.
Email support@askpa.in with your business name and transaction details. Approved refunds will be processed via the original payment method within 7–10 working days.