Privacy Policy

Artha Sankalpa (AskPa)

We value the privacy of our merchant partners and their end-customers. This policy explains how we collect, use, and protect your information through our billing and restaurant management software.

1. Information We Collect

We collect information necessary to provide seamless billing and restaurant management services:

Merchant Data

Name, business address, GSTIN, contact details, and banking information for subscription and billing purposes.

Customer Data (via Merchant)

Names, phone numbers, and transaction history (items ordered, bill value) of the restaurant's customers.

Operational Data

Menu items, pricing, inventory levels, and staff login details.

Technical Data

IP addresses, device information, and usage logs to ensure system stability and security.

2. How We Use Information

Arthasankalpa uses the collected data for the following purposes:

  • To generate and manage digital and physical invoices.
  • To provide sales analytics and inventory reports to the Merchant.
  • To process payments and manage software subscriptions.
  • To comply with legal and tax obligations (e.g., GST reporting).
  • To send critical system updates or support-related communications.

3. Data Sharing and Disclosure

We do not sell your data. We only share information in the following scenarios:

Service Providers

With trusted third parties such as payment gateways or cloud hosting providers.

Legal Compliance

When required by law, SEBI/RBI regulations, or government authorities.

Business Transfers

In the event of a merger or sale of Arthasankalpa, data may be transferred to the new entity.

4. Data Security

As a financial-tech solution, we implement industry-standard security measures:

  • Encryption: Data is encrypted during transit and at rest.
  • Access Control: Data access is restricted to authorized personnel only.
  • Regular Backups: To prevent data loss due to technical failures.

5. Data Retention

We retain Merchant and Customer data only as long as necessary to fulfil the purposes outlined in this policy, or as required by Indian tax and commercial laws.

6. Merchant & Customer Rights

Under the DPDP Act, merchants and their customers have the right to:

  • Request access to the personal data we hold.
  • Request correction of inaccurate data.
  • Request erasure of data (subject to legal retention requirements).
  • Withdraw consent for data processing.

7. Contact Information

For any grievances or queries regarding this Privacy Policy, please reach out to:

👤
Proprietor
Barnik Roy · Arthasankalpa
✉️
📍
Address
Ramrajatala, Howrah